Privacy policy.
Galactrex respects your privacy. This policy explains what we collect and why.
//What we collect
When you play a Galactrex Studios game online, we use Epic Online Services to power lobbies and voice chat. EOS issues an anonymous Product User ID tied to your device and uses your IP to route the connection. Voice is transmitted live and never recorded or stored. Lobby codes are temporary and discarded when the lobby ends.
We do not collect your name, email, location, gameplay statistics, or voice recordings. There is no account to create.
When you send us a game pitch, music demo, or any other creative work for review, we collect the information you provide: your name or alias, contact email, links to your portfolio or socials, and the material you submit. We use this information solely to review your submission and contact you if we want to talk further.
Submissions are retained while under review. If we pass, we keep your contact details for up to 12 months in case future opportunities fit, unless you ask us to delete them sooner. If we move forward, retention is governed by the agreement we sign with you.
If you contact us, we retain your message so we can respond.
//Third parties
We work with the following providers, each governed by their own privacy policies:
- Epic Online Services (multiplayer transport)
- Steam and Epic Games Store (storefront and entitlement verification)
//Your rights
Email [email protected] for any data request: access, deletion, or correction. We respond within a reasonable window.